Integrations: what works, what's coming
The answer to "Do you have an integration with X?". What's connected and built in today, what's coming soon and which route works until then.
To "Do you have an integration with X?" you need a clear answer, because a vague one can hold up a project. This page tells you what exists today, what's coming soon and how to close the gap until then.
The four categories
| Category | Meaning |
|---|---|
| Connected | bhomy talks directly to the system. You connect it in the agent |
| Built in | The function is part of bhomy, no integration needed |
| For developers | Webhooks and API, through which you reach any system with an interface, directly or via n8n, Make and Zapier |
| Coming soon | A dedicated connection is coming soon. Until then there's a route via webhooks |
Connected
| System | What it can do | Page |
|---|---|---|
| Cal.com | check free slots and book appointments. You connect Google Calendar and Outlook in Cal.com | Cal.com |
| n8n | workflows after the call, during the conversation and for starting calls | n8n |
| Make | scenarios after the call, during the conversation and for starting calls | Make |
| Zapier | Zaps after the call and for starting calls | Zapier |
Built in
| Function | Page |
|---|---|
| Email after the call | |
| SMS after the call | SMS |
| Transfer to people | Transfer |
| Knowledge from PDF documents | Knowledge base |
| Search on the web or on your own pages | Web search |
| Capturing data from the conversation | Context Extractor |
| Calling lists | Campaigns |
For developers
| When | Tool | Page |
|---|---|---|
| When it rings | Incoming Webhook: recognise the caller, load data | Incoming Webhook |
| During the conversation | CRM System: query or enter data | API call during the conversation |
| After the call | CRM Ticket: send the summary, transcript and variables | Webhook after the call |
| From outside | Outbound API: start a call | Outbound API |
Webhooks, the Outbound API and campaigns are part of the Pro and Individual plans. How the building blocks work together is shown in Webhook and variables.
Coming soon
| System | Area | Route today |
|---|---|---|
| HighLevel, Pipedrive, Teamleader, Livespace | CRM | Webhook after the call via n8n, Make or Zapier, recognise the caller when it rings via the Incoming Webhook |
| Odoo, bexio, Xero | ERP and accounting | Create the contact after the call via a workflow, recognise the caller via the Incoming Webhook |
| Shopify, WooCommerce, IdoSell, BaseLinker | Shop and orders | Order status via an API call during the conversation, return rules in the knowledge base |
| Hostaway, ibelsa, IdoBooking | Hotel and holiday apartment | Recognise the guest via the Incoming Webhook, booking request by email or workflow |
| SimplyBook.me, TheFork | Appointments and reservations | Appointments via Cal.com, reservations as a request by email |
| Magicline, onOffice, Wincasa, ServiceTitan, Stora | Industry software | Query data via a workflow and enter it after the call |
| Airtable, Google Sheets, Notion | Tables and knowledge | A row or page per call via a workflow, content as a PDF in the knowledge base |
| Slack, Microsoft Teams and Microsoft 365 | Collaboration | A message to a channel via a workflow after the call |
| Google Address Validation | Address validation | Capture the address with the Context Extractor and check it in the workflow |
| WhatsApp, Webchat | Other channels | SMS or email after the call |
Each page shows today's route in detail.
Requesting an integration
If a system your customers use is missing, or you need one from the list sooner, write to partner@bhomy.ai:
- which system and which use case,
- how many of your customers use it,
- what the agent should read or write there.
That way we can see which connections partners and customers need most.
Start simple first, then connect
A missing integration is rarely a reason to wait with the launch. The agent answers calls, captures requests and sends them by email from day one. The connection follows in a second step, once it's clear which data the team really needs. That way the customer gets the first benefit before anyone builds a workflow.
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