Wincasa
Take tenants' concerns, let them report damage and pass everything on to your property management team in Wincasa.
What the integration does
- Recognises tenants when the phone rings and assigns them to the right property.
- Creates damage reports with the address, flat and urgency as a case.
- Answers questions about service charges, handovers and responsibilities.
How to do it today
| Goal | Today's route |
|---|---|
| Taking a damage report | Variables for property, flat, type of damage and urgency in the Context Extractor |
| Passing it on to property management | Email to the property management inbox or CRM Ticket to n8n, and from there to Wincasa |
| Passing on emergencies immediately | Call transfer to the emergency service in case of water damage or a heating failure |
Was this page helpful?