Google Sheets
Record every call as a row in Google Sheets, look up callers and start calls from a spreadsheet.
What the integration does
- Adds a row after every call, with the time, caller, request and summary.
- Looks up the caller in a spreadsheet when the phone rings.
- Starts a call for every new row in a spreadsheet, for example for callbacks or reminders.
How to do it today
| Goal | Today's route |
|---|---|
| A row per call | CRM Ticket to n8n, Make or Zapier, where the Google Sheets module adds a row |
| Calls from a spreadsheet | A workflow reads new rows and calls the Outbound API. For many contacts at once, export the spreadsheet as a CSV and use a campaign |
| Recognising callers | Incoming Webhook to a workflow that looks up the phone number in the spreadsheet |
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