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Partner academy

Five modules on product, setup, demonstration, sales and customer care, with an exercise on your demo assistant at the end of each module.

Last reviewed on November 2, 2026

The academy takes you in five modules from the basics to your first customer you look after. Each module consists of pages of this help center in a fixed order and ends with an exercise on your demo assistant. The academy is part of your partner account from the Bronze level, so from the start.

How the academy is structured

ModuleAfterwards you can
1. Understanding bhomyexplain what bhomy takes over, who it suits and which plan fits
2. Building your first agentset up an agent with a prompt, knowledge, appointment booking and call transfer
3. Demonstratingbuild a demo for a specific prospect and show it convincingly
4. Sellingqualify, demonstrate, answer objections and close
5. Starting and looking after customerschoose the route per customer and support the first 30 days

Start with module 1. If you already know bhomy, start with module 3. Learning is easier in pairs: invite a colleague to your partner account, see People in your partner account.

Module 1: Understanding bhomy

  1. Who buys bhomy and why
  2. Use cases by industry
  3. Subscription and billing
  4. Hosting, retention periods and health data

Exercise: Pick a company from your network. Explain in three sentences which calls bhomy takes over there, and which plan fits.

Module 2: Building your first agent

  1. Getting started with bhomy
  2. Writing a good prompt
  3. Knowledge base
  4. Booking appointments
  5. Transfer to a person

Exercise: Build a demo assistant for an industry you know well, upload a document to its knowledge and call it. Have it book an appointment and transfer you.

Module 3: Demonstrating

  1. Try bhomy yourself
  2. Build a customer demo
  3. Seven wow moments in the demo

Exercise: Build a demo for a real prospect and send them trial access. Note which moment convinced them.

Module 4: Selling

  1. Qualifying before the demo
  2. The demo that leads to a deal
  3. Handling objections with confidence
  4. Closing in five steps
  5. Pricing setup and ongoing care

Exercise: Role-play the first meeting with a colleague, with the three objections you hear most often.

Module 5: Starting and looking after customers

  1. Refer or resell
  2. The first 30 days after the purchase
  3. Support and escalation
  4. Why customers stay or leave
  5. Upsell guide

Exercise: Decide for your first customer whether you refer or resell, and who takes care of what in the first 30 days.

Videos

The recordings of our webinars complement the modules. You'll find them under Training and webinars. You learn live and ask questions in the webinars every four weeks and in the live onboarding, see Welcome.