Cancellation & Data

You can cancel your subscription at any time, effective at the end of the current billing period.

How to Cancel

1. Go to Settings → "Billing".
2. Click "Cancel Subscription".

Alternatively, you can cancel in text form, for example by email to info@bhomy.ai.

The subscription runs until the end of the paid period; until then you can withdraw the cancellation.

Refunds

Fees already paid are not refunded, including for unused included or package minutes. The same applies to a change of plan.

What Happens to Your Data

• At the end of the term — Access to the platform is suspended, phone numbers are released and the assistants stop answering calls.
• 30 days — Your data is kept for 30 days.
• After 30 days — All data is deleted in compliance with GDPR, unless statutory retention obligations apply.