Dashboard Overview
Tour of the BHOMY dashboard: manage agents, call logs, analytics, knowledge base, and billing from a single workspace.
The BHOMY Dashboard is your central control panel for managing AI voice agents, phone numbers, knowledge bases, and more. Here's a guided tour of everything you'll find there.
Layout
The dashboard uses a clean two-panel layout: a left navigation sidebar with all major sections, and a main content area that shows the current page. At the top, you'll see a stats bar with key metrics at a glance.
Navigation
The left sidebar includes the following sections:
- Agents — Create, configure, and manage your AI voice agents.
- Phone Numbers — Provision new numbers, port existing ones, configure inbound/outbound settings.
- Knowledge Base — Upload documents, crawl websites, manage FAQ pairs.
- Workflows — Set up integrations, appointment booking, CRM sync, and webhooks.
- Analytics — View call metrics, listen to recordings, read transcripts.
- Campaigns — Create and manage outbound call campaigns.
- Settings — Account settings, API keys, team members.
- Billing — Subscription plan, usage, invoices, payment methods.
Stats Overview
The top stats bar shows four key metrics:
| Metric | Description |
|---|---|
| Total Calls | The total number of calls handled by all your agents in the selected period. |
| Active Agents | How many of your agents are currently live and answering calls. |
| Minutes Used | Total call minutes consumed in the current billing period. |
| Success Rate | Percentage of calls where the agent successfully handled the inquiry without needing a transfer. |
Quick Actions
The dashboard home page features quick action buttons for common tasks:
- Create New Agent — Jump straight to agent creation.
- Get Phone Number — Provision a new number in seconds.
- View Analytics — Go directly to the analytics dashboard.
- Start Campaign — Set up a new outbound calling campaign.
Recent Activity
The activity feed shows a real-time log of recent calls, agent updates, and system events. Each entry includes the caller ID, agent name, call duration, and outcome. Click any entry to view the full call details, transcript, and recording.
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